BERGEN CLEANING SERVICES (BCS) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from you when you use our services.

Information We Collect

When you use our services, we may collect personal information such as:

Contact information, including your name, email address, phone number, and mailing address.

Payment information, including credit card details, to process transactions.

Information about your property or premises requiring cleaning services.

Any other information you voluntarily provide to us.

How We Use Your Information

We may use the information we collect for the following purposes:

To provide you with the services you request, including scheduling cleaning appointments, billing, and customer support.

To communicate with you regarding your account, services, promotions, and updates.

To improve our services, develop new features, and enhance user experience.

To analyze usage trends and patterns to optimize our website and services.

To comply with legal obligations and enforce our terms of service.

Disclosure of Your Information

We may share your personal information with third parties only in the following circumstances:

With service providers who assist us in providing our services, such as payment processors, scheduling software providers, and customer support services. These third parties are obligated to use your information solely for the purpose of providing services to us and are bound by confidentiality agreements.

With law enforcement agencies, government authorities, or other third parties if we believe disclosure is necessary to comply with legal requirements, protect our rights, or prevent fraud or harm to others.

With your consent or at your direction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You have the right to review, update, or delete your personal information by contacting us. You may also unsubscribe from marketing communications at any time by following the instructions in the emails we send you.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided on our Site.

This Privacy Policy was last updated: March 2025.